1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Postal address
- Date of birth (if provided for therapy or hearing aid purposes)
b) Health & Audiology Information
- Hearing test results
- Audiometric assessments
- Speech therapy progress reports
- Hearing aid purchase and fitting details
c) Technical Information
- IP address
- Browser type and version
- Pages visited on the Website
- Date and time of access
2. How We Collect Information
We collect information through:
- Contact forms or appointment requests on our Website
- In-person consultations at our clinics
- Phone calls, emails, or WhatsApp messages
- Cookies and similar technologies for improving site performance
3. How We Use Your Information
We may use your information for:
- Scheduling and confirming appointments
- Providing audiology and speech therapy services
- Personalizing hearing aid recommendations
- Following up on treatment progress
- Sending important service or clinic updates
- Complying with legal and regulatory requirements
4. How We Protect Your Data
We implement reasonable physical, technical, and administrative safeguards to protect your personal and health information.
While we strive to secure your data, no online transmission is 100% secure, and we cannot guarantee absolute protection.
5. Sharing of Information
We do not sell or rent your personal information.
We may share it only:
- With our qualified audiologists and speech therapists for treatment purposes
- With authorized third-party service providers (e.g., hearing aid manufacturers) to fulfill your orders
- When required by law or government authorities
6. Cookies and Tracking Technologies
Our Website may use cookies to:
- Improve site functionality
- Remember your preferences
- Analyze traffic and usage patterns
You can disable cookies in your browser settings, but some features of the Website may not work properly.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Withdraw consent for certain uses (subject to legal and service limitations)
- Request deletion of your data, where applicable
8. Third-Party Links
Our Website may link to other websites. We are not responsible for their privacy practices or content. Please read their policies before sharing personal information.
9. Children’s Privacy
Our services are intended for individuals of all ages, but for minors (below 18 years), personal data should be provided only with parental/guardian consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us:
Karnaadhar Hearing & Speech Therapy Centre
Email: karnadharmumbai@gmail.com
Phone: +91-9820217877 / +91-9820017639
Locations: Seawoods (Navi Mumbai), Chembur, Khar
Website: www.hearingkarnaadhar.com